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CenturyLink Lead HR Business Partner in 68700, Hong Kong

About CenturyLink

CenturyLink at (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

Location (Country):

City/Work Location: Hong Kong (Wanchai)

Reporting to: Human Resources Director, Asia Pacific

Position Objective/ Summary:

The Lead HR s Business Partner is a strategic partner and serves as consultant to business leaders on HR related issues, employee champion, a support and change agent for the designated business unit(s). The HR Business Partner formulates partnerships across the HR function to deliver value added service to management and employees that reflect the business objectives of the organization. HRBPs provide support in the following areas: organizational development, workforce planning, employee relations, performance management, coaching, organizational learning and development, teambuilding, succession planning, total rewards, and compliance.

Job Description


  • Serves as a strategic partner for the BU leaders in the organization, drive and improve HR processes across client groups; enabling functional transformation.

  • Assume a consultant role to BU leaders and provide thought partnership for strategic planning in terms of people, organizational design and culture

  • Lead talent reviews and top talent initiatives, ensuring the business has the right skill sets and behaviors to meet strategic objectives

  • Lead organizational design to ensure the right roles, responsibilities and processes are in place to meet business demands

  • Partner with COEs including Compensation & Benefits; Talent Acquisition; Payroll including extended teams within/ outside APAC region

  • Develop and lead the implementation of HR programs with internal customers across the talent management lifecycle including workforce planning, performance management, total rewards, colleague engagement, leadership assessments and succession planning.

  • Execute the strategic HR service offering including: management learning and development programs, employee engagement surveys, HR assessments, performance management systems, behavioral/leadership assessments, and compensation plans and benchmarking.

  • Collaborates with learning and development specialist to ensure training meets needs of business unit.

  • Provides feedback on new and emerging topics, evaluating content development and recommending improvements.

  • Support special projects such as process improvement, internal service offering redesign, and development and roll-out of new HR products/services to internal customers.

  • Actively participate by openly sharing ideas and suggestions, participating in project teams and training internal stakeholders on changes.

  • Provide day to day performance management guidance to line management (coaching, counseling, career development, performance management).

  • Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.

  • Provides HR Policy guidance and interpretation.

  • Conduct ongoing meetings with respective business units and participate in business meetings

  • Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

  • Manage and maintain compliance matters.

  • Manages and resolves complex employee relations issues; conducts effective, thorough and objective investigations.



  • 6 – 8 years’ progressive professional Human Resources generalist & partner experience including prior experience working with senior executives

  • Strategic thinker with strong business acumen and proven track record in supporting business units including sales, marketing, business operations

  • Demonstrate ability to positively influence, particularly through leadership development and coaching

  • Pro-active and good work ethics and maintains confidentiality

  • Ability to make decisions about the best course of actions; with good judgement

  • Strong collaborator; Working collaboratively with others to achieve organizational goals.

  • Ability to work effectively under ambiguous circumstances or changing situations

  • Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Supporting, implementing and initiating change, while helping others deal with the transition.

  • Understanding and using relevant legislation (knowledge of Asia Pacific legislation a plus), policies, procedures and/or standards in performing one's work.

  • Establishing, sustaining and fostering professional contacts to build, enhance and connect networks for work purposes.

  • Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and levels of authority involved. Proposes course of action that further the objectives, priorities and vision of organization.


  • Bachelor’s degree in Business/ Human Resources/ Organizational Development or related discipline

  • Proficient in MS Office (Excel, Word, Powerpoint) and other applications including HRIS, ATS, LMS Tools


Bachelors or Equivalent in Business or Human Resources

Alternate Location: HK-Wan Chai-Wan Chai

Requisition # : 209892

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.