CenturyLink Desk Based Account Manager US HQ Accounts in Basingstoke, United Kingdom
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
The Desk Based Account Manager II is responsible for protecting, renewing and growing the existing revenue stream, whilst identifying and selling opportunities over the telephone
Telephone based Account Management of existing customer base. Must be able to formulate solutions and present persuasively and effectively while linking benefits to the client’s business objectives and needs.
Working to maintain customer contact strategy across large customer base. Be strong team player working with an internal virtual team. Be able to handle objections confidently, making the most of every opportunity and working within strict quality and adherence guidelines.
Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's product technologies. To proactively manage own professional standards and development. To act as a role model, living the Level 3 values.
Quickly building rapport with customers, you will seek to understand their needs in order to provide the right solution for their business and ultimately close the deal.
Sales Experience in a similar desk based sales role.
Ability in penetrating SME Customers to find decision makers through networking, cold-calling, email, Social Media etc.
Excellent communication skills and telephone manner
The ability to meet and exceed sales targets
Customer focus with the ability to positively close business opportunities via the telephone
Strong influencing and persuasive skills
Competitive nature. A results orientated, positive and determined attitude
Great relationship building and interpersonal skills
Salesforce.com CRM knowledge a plus
Alternate Location: UK-Basingstoke-Redwood
Requisition #: 200607
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know
We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/