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CenturyLink HR COORDINATOR in BASINGSTOKE, United Kingdom

About CenturyLink

CenturyLink at (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The HR Coordinator works in the HR Shared Services team responsible for the day-to-day HR operations through efficient, scalable and high quality HR processes.

Serve as the first point of contact for internal and external HR customers (incl. benefits providers) in many HR matters.

Job Description

Accountable for the data integrity for the HRIS systems including SAP/SuccessFactors and personnel records for all employees in EMEA. Ensure data entries are consistent and up to date at all times.

Responsible for the operational support for the less complex pre-, active , and post-employment activities in EMEA, referring more complex issues to senior colleagues.

Respond to inquiries from all EMEA internal and external HR customers (incl. benefits providers) via the HRconnect ticketing portal in all standard pre-, active-, and post-employment matters. Refer more complex issues to senior colleagues as appropriate. Respond in a timely manner to phone or email inquiries and requests.

Communicate on a daily basis with employees and vendors in regards to the functions of the position. Communicate regularly with internal customers including Benefits, Payroll, Employees, Performance Management Team, HRBPs, Training, Legal and Management, referring more complex issues to senior colleagues.


  • Experience of HR administration with a good understanding of the roles in the HR department, incl. understanding of pensions and benefits administration including liaison with external suppliers.

*Understanding of some employment legislation across EMEA.

  • Fluency in English, with additional languages preferred.

  • Familiarity with HR systems (manual and computerized).


Alternate Location: UK-Hampshire-Basingstoke

Requisition #: 209352

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at