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CenturyLink (NYSE: CTL) at is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at for more information.

Job Summary

Activation Technician 2 is a mid level position within the Provisioning organization. This is a customer facing position that requires ability to effectively handle customer interactions and ability to be customer centric. This role is responsible for the implementation and activation of CenturyLink services. Qualified candidates must have a good understanding of various VOIP and network products and services.

Job Description

Preferred Qualifications:

  • Understanding of WAN and LAN Topologies

  • Understanding and ability to complete Circuit Designs

  • Experience working in an Enterprise Call Que environment

  • Experience with implementation of Circuits: DS1, DS3, Optical and Ethernet

  • Experience with Network Hardware including Routers, Switches, Wireless Access Points

  • Experience working with Internet and Private Network Solutions

  • Experience working with VOIP Equipment or Solutions

  • Experience with Access Service Request to Local Exchange Carriers

  • Experience working on complex assignments within the Network Systems installation and/or maintenance activities

  • Experience configuring CPE Routers and Switches

  • Experience Troubleshooting Network Issues

  • CCNA, JNCIA or equivalent work experience desired


Basic Qualifications :

  • Associates degree, or equivalent education and relevant experience.

  • 5-7 years experience in Telecommunications, or equivalent areas.

  • Have ability to adapt in a fast pace and changing environment.

  • Have strong problem solving skills, and ability to Troubleshoot issues preventing the delivery of services.

  • Have excellent verbal and written communication skills.

  • Have ability to work independently with minimal supervision in a production environment.

  • Have ability to work varying shifts and hours including possible mandatory overtime and holidays.

  • Have ability to adjust priorities or schedules to meet changing or work related demands.

  • Have ability to efficiently and accurately work with multiple types of information.

  • Have ability to be primary central point of contact for orders within the service delivery organization.

  • Have ability to perform multiple tasks simultaneously.

  • Have ability to be very detail oriented.

Alternate Location: US-Colorado-Broomfield

Requisition # : 211306

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.