CenturyLink PMO and Professional Services Mgr II in Broomfield, Colorado

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

Single point of contact for assigned customer or Professional Services projects which typically have a significant revenue scope, highly complex product needs or require significant project management due to the size of the organization. Applies a broad and deep understanding of technical concepts in conjunction with an understanding of the business to recommend strategy, advance technology and develop innovative solutions. Manages any interactions on the project from the customer order or contract signature through implementation to ensure highest levels of customer satisfaction

Job Description

  • Manages projects related to customer orders of large to moderate scope and complexity to ensure project goals and objectives are accomplished with prescribed business requirements, time frames, and funding parameters. Establishes, tracks and maintains project schedules, manages internal organizations to meet customer dates and communicates weekly with all stakeholders. Escalates and follows up to identify and offer resolutions for customer issues with vendors and/or internal departments.

  • Oversees the outside plant, procurement and logistics activities associated with projects to meet customer expected deployment and install dates. Responsible for ensuring the completion of any engineering and/or turnover activities and documents. Manages and tracks milestone completion for revenue recognition.

  • Functions as the financial and staffing engine for the project team and passes any and all reports through to internal and external customers. This includes activities around site access, procurement and logistics.

  • Functions in a lead capacity and may supervise the work of cross-functional personnel on assigned projects. Build cross functional project teams as well as provide day-to-day leadership and direction to project team members.

Qualifications

  • Bachelor's Degree or 3- 5 plus years of relevant job experience. Relevant job experience is described as:

Job experience in similar industry

Job experience with similar essential duties

  • Advanced telecommunications technical knowledge required

  • PMP certification preferred

  • Demonstrated implementation experience with at least one of the following technologies: DWDM, Transport /Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.) and Security.

  • Working knowledge of Microsoft Office Suite

Alternate Location: US-Arizona-Phoenix; US-California-Los Angeles; US-Colorado-Broomfield; US-Colorado-Littleton; US-Georgia-Atlanta; US-Minnesota-Minneapolis; US-New York-New York; US-North Carolina-Charlotte; US-Oklahoma-Tulsa; US-Washington-Seattle

Requisition # : 188220

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.