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CenturyLink Forecaster - Denver CO or La Crosse WI or Wake Forest NC in DENVER, Colorado

About CenturyLink

CenturyLink (NYSE: CTL) at is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

As a member of the Forecasting Team you are responsible for managing the work streams and the resources that affect how appointments are being offered. The forecast system creates and maintains models for the Network workforce, incorporating business intelligence and forecast information gathered from multiple sources.

The Forecast Team supports Field Management in all Regions and leads the dialogue for their respective markets and products team.

This function is performed 365 days a year which could include weekends/holidays/evening and at times 40+ hours per week.

Job Description

  • Create statistical forecast in the Forecasting Tool which incorporates resource information to allow the company to predict Employee resources and provide its supply chain with information to meet customer demand.

  • Gather, analyze and validate data

  • Execute statistical modeling and data

  • Review resulting statistical forecast model and plan

  • Achieve consensus for operational demand forecasts by facilitating a collaborative planning process and improving relationships among planners and Field Management to better guide the company expectations and results while managing expenses.

  • Apply error analysis techniques to improve forecasting

  • Summarize/aggregate statistical forecasts

  • Recommend adjustments for operational forecasts

  • Prepare relevant material to facilitate research and discussion

  • Provide input to volume planning ( Latest Estimates / annual process)

  • Facilitate and manage demand planning/customer meetings

  • Achieve consensus with the business side and the demand chain

  • Maintain demand planning system and Forecast Tool

  • Enter and modify data and ensure the correctness of data

  • Monitor trends in forecast error

  • Refine systems and methods to continually improve forecasts to better anticipate customer

  • Prepare and maintain relevant reports pertaining to demand planning process


  • Strong analytical, organizational, decision making, presentation and facilitation skills.

  • Strong interpersonal and communication skills are essential to effectively interact with all areas and levels of business.

  • Must be able to prioritize work and handle multiple issues concurrently

  • Computer skills are required including Microsoft Excel, Word and Outlook

  • Candidate must have the ability to work in a consultative manner with others, i.e. establish rapport, interview/fact-find, present options/recommend solutions, follow-up and customer focused behavior.

  • Previous experience in a multi-tasking, result oriented position in a deadline focused business.


Alternate Location: US-Colorado-Denver; US-North Carolina-Wake Forest; US-Wisconsin-La Crosse

Requisition # : 213997

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.