CenturyLink Provisioning Tech I in Dublin, Ohio
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
The Provisioning Technician 1 will be responsible for the coordination functions required to execute optimization/network growth orders generated by the Access Planning, Data Planning, and Traffic Engineering teams. This includes Install, Disconnect, Re-groom and Change Orders. Candidate must have good analytical, organizational, communication (oral and written), interpersonal, presentation, and team work skills. General provisioning knowledge of narrowband, broadband and Ethernet products, and related applications, such as Core, TIRKS, Eflow, NGWM, Coastal and LIMS is preferred.
Major Responsibilities of the Position:
Responsible for the coordination functions required to execute optimization/network growth orders generated by the Access Planning , Data Planning and Traffic Engineering teams. Including install , disconnect, regroom /change orders.
Provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone.
Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently with little supervision.
Complete designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.
Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.
Basic understanding of voice and data NB/BB (DS0/1 and DS3) circuits: point to point, private line and Ethernet.
Efficiently and accurately send Access Service Request to Local Exchange Carriers.
Provide detailed and comprehensive written communication via CORE database.
Able to trouble shoot and problem solve any issues preventing service delivery.
Normal 40 hour work week with potential OT.
Able to adapt in a fast pace and changing environment.
Candidate needs to be very detail oriented and capable of working independently in a production environment.
Prefer Associates degree, or 2 years experience in Telecom.
Experience working on a computer in a Windows-based system and with Office 365.
Alternate Location: US-Ohio-Dublin
Requisition # : 206155
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.