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CenturyLink Senior Account Director - Strategic Capture in FRISCO, Texas

About CenturyLink

CenturyLink (NYSE: CTL) at is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The Sr Account Director, / Client Partner is accountable for sales and client engagement in existing Enterprise accounts. This role is responsible for driving growth from the account by developing strategic C-level client relationships and solving complex customer problems.The Sr Account Director / Client Partner will be responsible for utilizing strategic networking, Voice, Security, cloud, Colo/DC, professional services and CDN solutions to solve complex enterprise problems in his/her account base. The role will entail developing strategic plans based on industry trends and customer analysis. The Client Partner will collaborate with Sales, Evangelists, Solution Architects, Pricing & Contract teams and Solutions Engineers to grow the account and deliver Enterprise Solutions.

Job Description

Responsible for managing business development activities for high-profile named accounts and/or specific market segment(s) that lead to the expansion and growth of new business. Accountable for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan.

  • Develop and strengthen relationships with decision makers and influencers in the customer organisation and drive penetration in various functions including outside CIO.

  • Become a trusted IT advisor to the customer and participate in customer’s strategic planning.

  • Regularly monitor sales trends, market dynamics and incorporate into existing account strategy and plan.

  • Lead account strategy and planning and seek opportunities of growth in the account.

  • Lead proposal development, negotiation and commercial terms for large deals.

  • Demonstrate CenturyLink’s unique value proposition to shape opportunities for the customer and increase share of revenues from single source deals.

  • Bring together and create integrated opportunities with end-to-end solution delivery requirements.

  • Support the solutions teams with customer perspectives and competitive intelligence to develop new vertical and horizontal solutions.

  • Center/Cloud portfolio, Security Solutions etc. The individual would have a good understanding of solutions selling methodology and be an expert in consultative selling.


Engage in Contract Negotiations and ensure buy-in from CenturyLink legal representative.

Knowledge, Skills or Abilities

  • Knowledge and understanding of the telecom industry's competitive landscape.

  • Experience with preferred.

  • Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.

  • Requires at least 50% or more of time conducting sales activities outside of the office.

  • Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas.

  • Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.

  • Broadens and deepens existing customer relationships in order to gain strategic positioning as well as retain existing revenue and attain additional business.

  • Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.

  • Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.

  • Drives account management responsibilities including solution creation, solution offering, configuration management, order issuance, service delivery, service management, and revenue recognition.


Alternate Location: US-Florida-Apopka; US-Florida-Tallahassee; US-Georgia-Atlanta; US-New York-Albany; US-New York-New York; US-North Carolina-Cary; US-North Carolina-Charlotte; US-South Carolina-Charleston; US-South Carolina-Columbia; US-Texas-Austin; US-Texas-Frisco; US-Virginia-Arlington

Requisition # : 214131

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.