CenturyLink OPERATIONS TECHNICIAN 3 - FEDERAL (N) in Herndon, Virginia

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Operations Technician III – Federal ISP leads a highly-skilled technical team working on complex network system equipment, and installation and maintenance assignments. The Ops Tech will configure, install, test, and maintain network fiber optic equipment (SONET and Ethernet and Dense Wavelength Division Multiplexing (DWDM) components).

Job Description

  • Use of software and hardware tools to identify and diagnose network status and performance in the field

  • Proficient with network test procedures, use network test equipment, and interpret test results

  • Document all efforts in a timely manner

  • Provide functional guidance, supervision, technical support, training, and quality assurance/control to technicians.

  • Essential functions will also include the following:

  • Supervise and perform installations of SONET and DWDM platforms

  • Develop and presents OSPR to upper management

  • Trains Operations and Senior Operations Technicians

  • Perform and documents quality checks on installations

  • Assist in the development of program deliverables

  • Carry a pager for after hour call-outs (as required)


  • Possess proficiency in troubleshooting of SONET, DWDM and router platforms

  • Possess in-depth understanding of network testing and ability to use network test equipment and document all efforts in a timely and professional manner

  • Experience with wavelength division multiplexing

  • Experience Cisco MSTP, MSSP and MSPP equipment

  • Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience

  • Seven or more years’ applicable work experience

  • Possess experience in company and program standards for installations

  • Possess experience in testing of Ethernet and SONET circuits

  • Possesses experience in turning up circuits across SONET, DWDM and router platforms

  • Possesses experience in installing and troubleshooting of DC power systems

  • Possesses experience in installing and troubleshooting timing systems

  • US Citizenship required

  • Active TS/SCI with Poly

  • Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation)


Associates or Equivalent in Information Systems or General Studies

Alternate Location: US-Virginia-Herndon

Requisition # : 203321

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.