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CenturyLink Solution Architect - Security - California in IRVINE, California

About CenturyLink

CenturyLink (NYSE: CTL) at is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The Architect SE generates sales opportunities for a specific product/service within prospect accounts and identifies upsell opportunities within existing customers, maintains current knowledge of industry trends, topics, methodologies, and core technologies in order to assimilate customer needs and design appropriate technical solutions. The Architect SE acts as a champion internally, translating industry best practices, trends, and customer needs back to peer groups in Operations, Marketing, Product, Service Delivery, Architecture/Engineering, etc. to facilitate ongoing, actionable improvements to the suite of products in which they specialize

Job Description

  • Advanced security solution selling and effective, pro-active customer communications

  • Attend customer meetings in person and via the phone

  • Interact independently with all levels of customer's management team to drive new sales.

  • Design technical security solutions that meet the customers' business objectives by mapping to CenturyLink products

  • Clarify ambiguous requirements with sales or clients, ensuring the solution resolves underlying client issues

  • Provide guidance and alternatives to customer’s requirements (may interpret customer requirements based on limited information)

  • Assist in identifying key technical influencers at existing customers and pursue marketing generated sales leads to close new business with prospective customers

  • Manage a forecast and funnel for security product specific opportunities within assigned territory.

  • Review customer business requirements developed directly or by sales/sales engineering

  • Interact with sales/sales engineers and customers on large complex deals for security-specific products.

  • Coordinate customer implementation with service delivery organization and provide design clarifications, while interfacing directly with the customer

  • Proactively identifies areas of process and design improvement within security product area and contacts impacted departments to recommend potential solutions.

  • Acts as a liaison to internal groups such as Service Delivery, Offer Management, Product, Marketing, Architecture, and Capacity Planning to relay customer requirements and develop deliverable solutions.


  • 5 years of relevant job experience

  • Presales activities such as Identification, Qualification and Solution Design

  • Knowledge of advanced applications within this area of technology with extensive knowledge of competitive offerings and trends.

  • Proven track record of success attaining sales quota through leveraging technical relationships to up-sell existing customers and calling on new leads/prospects to generate business within an assigned territory. Utilizes Targeted Account Selling (TAS) or other solution selling methodologies

  • Expert problem solving skills and ability to methodically understand and resolve complex issues. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development

  • Computer Skills: Advanced knowledge and usage of computer business applications such as Outlook, Word, Excel, Visio, and PowerPoint required

Preferred Qualifications

  • Bachelor’s or Master’s degree in related field such as Business, IT, Engineering


Alternate Location: US-California-Irvine

Requisition # : 214960

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.