CenturyLink Business Development Manager in Kansas City, Missouri

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Business Development Manager will report directly to the VP/GM of CenturyLink’s Public Communications group and will be responsible for several critical workflows concentrated on attracting new and retaining existing contracts with Correctional facilities throughout the United States. Individual responsibilities will include capture management for new opportunities, working closely with technology partners to develop custom features and establish subcontracts for newly won opportunities, and program managing retention efforts for existing clients. This position requires a strong combination of verbal and written communication skills, matrix management skills, ability to distill technical information into understandable concepts, personal effectiveness both internally and with partners, and attention to detail, and is critical to achieving the group’s aggressive growth goals.

Job Description

  • Capture Management. Review strategic opportunities sourced through structured procurement solicitations; map CenturyLink capabilities and key strengths against solicitation requirements. Work with technology partners to provide written responses to non-standard responses, and work closely with Technical Writing team for inclusion in final response.

  • Supplier management. Manage process of subcontracting with technology partners, mapping client contract requirements into subcontract language, and working with CenturyLink’s Sourcing group to execute agreements.

  • Supplier management. Work closely with Director National Operations to drive supplier development cycle and delivery for custom features.

  • Client retention. Maintain disciplined program management approach for customer retention; leading regular account reviews, gathering requirements for additional services needed/requested, and driving completion of business cases and written responses to clients.


  • Bachelor’s degree and or 7+ years’ experience in technology

  • Strong technical writing skills, including ability to distill highly technical information into easy-to-understand concepts

  • Ability to think strategically, understanding “questions behind the questions” and mapping CenturyLink strengths into specific responses to solicitation specifications

  • Outstanding attention to detail

  • Project management and ability to juggle multiple priorities

  • Personal effectiveness, matrix-managing SMEs to provide quality written inputs in a timely manner

  • Proven track record of a consistently achieving and out-performing targets

Preferred Qualifications:

  • Significant prior experience with structured procurements by state and/or county government clients very highly desired

Alternate Location: US-Missouri-Kansas City

Requisition # : 208611

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.