CenturyLink Operations Technician 1 in Leesburg, Florida
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
Customer facing Network Operations Technician.
The primary responsibility is to troubleshoot, isolate, and dispatch troubles with Optical and Ethernet circuits within the CenturyLink network. By utilizing network element performance monitoring data. The technician works alongside field operations to resolve high impacting network trouble.
Post-high school or equivalent. Combination of education and relevant work experience totaling 8 years telecom experience.
Candidate must have the ability to be effective in a stressful environment Must have a healthy sense of urgency and be results driven. Exceptional oral, written, and interpersonal skills.
This is a customer facing organization. Exceptional customer service skills will be a requirement.
Exceptional analytical and decision making skills.
Strong PC skills. MS Office Suite.
Technically proficient working knowledge in SONET, DWDM, DCS and Ethernet architecture.
Experience troubleshooting Optical networks
Working knowledge of OC-3 and higher level circuits.
Possess broad background of network equipment including multiplexers, SONET nodes, and associated test equipment.
Working knowledge of wiring, testing, turn-up, and troubleshooting Ethernet and optical special circuits. Ability to work any shift in a 7x24x365 operation
High School Diploma or Equivalent
Alternate Location: US-Florida-Leesburg
Requisition # : 200727
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.