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CenturyLink Sr Supply Chain Operations Analyst - Littleton in LITTLETON, Colorado

CenturyLink (NYSE: CTL) at is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at for more information.

Job Summary

The Sr Supply Chain Operations Analyst is responsible for the performance of CenturyLink’s Third-Party Freight Payment Provider that performs auditing and processing of over $50M of freight invoices annually in accordance with contract requirements and documented procedures. This individual will interact with CenturyLink’s Third-Party Freight Transportation Providers, freight carriers, and parcel provider to resolve issues. The Sr Supply Chain Operations Analyst supports cross-functional groups by performing analysis, preparing reports, tracking budgets, and leading continuous improvement initiatives.

Job Description

  • Works with internal organizations such as Accounting, Finance, Procurement, and Supply Chain Management on issues related to the payment of freight invoices and the associated accounting coding.

  • Manipulates very large spreadsheets of shipping and invoice data. This includes querying, reporting, and analyzing shipping detail.

  • Manages the weekly fallout/exception data files to ensure timely payment of invoices to carrier Net Terms.

  • Evaluates, updates, and documents procedures with Freight Bill Audit and Pay Provider and identifies programming enhancements to reduce weekly exception volumes and improve upon processes.

  • Identifies non-compliant Supplier situations and develops corrective action plans to ensure CenturyLink’s shipping and invoicing procedures are properly followed.

  • Assists in the RFP process for Freight Bill Audit and Pay services, including updating the Statement of Work, collaborating with Sourcing, and conducting potential Supplier assessments.

  • Performs cost analysis and metrics reporting. Manages the performance of CenturyLink’s Third-Party Freight Bill Audit and Payment Provider and leads Quarterly Business Reviews.

  • Becomes a subject matter expert on carrier contracts to successfully perform internal invoice audits on a regular basis.

  • Quickly and efficiently prioritizes and resolves shipping issues that may involve packaging, damage, loss, late or miss-delivered shipments, and billing errors.

  • Responsible for developing and maintaining productivity and performance reports, trend analysis, and delivering to expected SLA’s.


  • 5+ years related experience

  • Bachelor’s Degree in Business, Accounting, Finance, Logistics, or Supply Chain Management preferred

  • Comprehensive understanding of transportation (freight and parcel) operations, rate structures, contracts, 3PL operations, and Freight Bill Audit and Pay processes and systems

  • Strong interpersonal and facilitation skills

  • Analytical / problem solving skills

  • Proven ability to work in a fast-paced, high-volume environment

  • Continuous improvement mindset, familiar with lean principles

  • Ability to define problems, collect data, establish facts, and solve issues

  • Strong computer skills including Access, Excel, and Microsoft Office Programs

  • Ability to maintain accuracy and strong attention to detail

  • Effective communication skills, both written and verbal

  • Ability to organize workload and quickly adapt to change to meet business needs

  • Familiarity with Accounting Principles


Bachelors or Equivalent

Alternate Location: US-Colorado-Littleton

Requisition # : 211380

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.