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CenturyLink ACCOUNT MANAGER III - DESK BASED SALES in LONDON, United Kingdom

About CenturyLink

CenturyLink at http://www.centurylink.com/ (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The Desk Based Account Manager III is responsible for sourcing, identifying and selling opportunities over the telephone. The Desk Based Account Manager III will act as a team leader with responsibility for mentoring and training a team of 4-5 employees.

Job Description

  • Telephone based Account Management of existing customer base. Must be able to formulate solutions and present persuasively and effectively while linking benefits to the client’s business objectives and needs.

  • Working to set sales targets maintaining call rate, revenue and talk time levels you will overcome objections confidently, making the most of every opportunity and working within strict quality and adherence guidelines.

  • Responsible for monitoring, mentoring, training and onboarding designated team.

  • Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's product technologies.To proactively manage own professional standards and development. To act as a role model, living the Level 3 values.

  • Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.

Qualifications

  • Sales Experience in a similar desk based sales role.

  • Experience selling similar products and services.

  • Management/Team Leader experience

  • Ability in penetrating SME Customers to find decision makers through networking, cold-calling, email, Social Media etc.

  • Excellent communication skills and telephone manner

  • The ability to meet and exceed sales targets

  • Customer focus with the ability to positively close business opportunities via the telephone

  • Strong influencing and persuasive skills

  • Competitive nature. A results orientated, positive and determined attitude

  • Great relationship building and interpersonal skills

  • Team working abilities

  • Computer literate, good keyboard skills

  • Salesforce.com CRM knowledge a plus

Education

Bachelors or Equivalent

Alternate Location: UK-London-Fleet Place

Requisition #: 212743

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

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