CenturyLink Information Security Engineer II in London, United Kingdom

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

A pivotal role in the Global Security organization responsible for operation, maintenance, and monitoring of Managed Customer Security portfolio. This role performs security event management functions - monitoring, detection, triage of security events and alerts in SIEM and associated monitoring systems. Facilitates the ingress, implementation and egress of advanced Client trouble / change requests for managed premise, cloud, NextGen UTM firewall, MDDoS, Threat Intelligence and Secure Log Management products. Provides mentoring, training and escalation support to junior Security Operations engineers.

Job Description

  • Perform complex changes within the managed security environment and manage and resolve customer fault and service outage / impairment events

  • Monitor, triage and response to SIEM alerts for Client security events.Investigation and resolution of impairment scenarios on MSS products.Researching and implementing customer generated change requests for MSS products

  • Generating incident cases and escalating to superordinate teams in accordance with time and severity-based SLA’s

  • Performs tasks associated with the installation, turn up and maintenance of CenturyLink security infrastructure

  • Work shift as needed


  • Must have experience and ability to liaise and collaborate with law enforcement.

  • Must possess or able to qualify for a U.K. Government security clearance.

  • Experience in a security operations environment (limited security Event Management responsibilities), or in-progress formal information and network security training, or completed CompTIA A+, CompTIA Network+, or SANS GSIF.

  • Must be able to satisfy local government / national background screening.


Associates or Equivalent in Information Systems or Computer Science

Bachelors or Equivalent

Alternate Location: UK-Basingstoke-Redwood; UK-London-Fleet Place

Requisition #: 205504

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/