CenturyLink Information Security Engineer II in London, United Kingdom
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
A pivotal role in the Global Security organization responsible for operation, maintenance, and monitoring of Managed Customer Security portfolio. This role performs security event management functions - monitoring, detection, triage of security events and alerts in SIEM and associated monitoring systems. Facilitates the ingress, implementation and egress of advanced Client trouble / change requests for managed premise, cloud, NextGen UTM firewall, MDDoS, Threat Intelligence and Secure Log Management products. Provides mentoring, training and escalation support to junior Security Operations engineers.
Perform complex changes within the managed security environment and manage and resolve customer fault and service outage / impairment events
Monitor, triage and response to SIEM alerts for Client security events.Investigation and resolution of impairment scenarios on MSS products.Researching and implementing customer generated change requests for MSS products
Generating incident cases and escalating to superordinate teams in accordance with time and severity-based SLA’s
Performs tasks associated with the installation, turn up and maintenance of CenturyLink security infrastructure
Work shift as needed
Must have experience and ability to liaise and collaborate with law enforcement.
Must possess or able to qualify for a U.K. Government security clearance.
Experience in a security operations environment (limited security Event Management responsibilities), or in-progress formal information and network security training, or completed CompTIA A+, CompTIA Network+, or SANS GSIF.
Must be able to satisfy local government / national background screening.
Associates or Equivalent in Information Systems or Computer Science
Bachelors or Equivalent
Alternate Location: UK-Basingstoke-Redwood; UK-London-Fleet Place
Requisition #: 205504
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/