CenturyLink Lead Generation Associate II in London, United Kingdom
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
As a Lead Generation Executive you will make outgoing calls/contacts following up on marketing campaigns, previous contacts and by making cold calls. The objective is to generate high quality leads, which are then directed as fully qualified appointment to the appropriate field sales team. The Lead Generation Executive will also be the first point of contact for inbound calls received to qualify the opportunity and determine most appropriate sales team to handle the inbound call.
Ability to make multiple Outbound (measured) business-to-business phone calls daily in succinct and professional manner.
Record keeping of customer prospect in the appropriate systems, and timely communicate the information to the appropriate sales team members.
Collaborate with several departments across the organization, prioritize work load in an ever-changing work environment, and complete multiple tasks throughout any given day.
Collaborate with individual Field Account Managers to follow up on appointments and keep ‘your’ leads top of mind and be converted in opportunities, while also taking feedback to improve quality of leads.
College diploma or equivalent work experience
Previous professional business development/lead generation experience highly desirable
Excellent interpersonal, verbal, and written communication skills, ability to be assertive and persuasive without being aggressive. Active listening skills.
Excellent problem solving skills - ability to facilitate issue resolution
Energetic, positive, and customer-friendly attitude. Aptitude to work in rapidly changing environment - desire to adapt to changing work requirements and multi-task
Proficiency in MS Outlook, MS Word, Excel, and PowerPoint
Alternate Location: UK-Hampshire-Basingstoke; UK-London-Fleet Place
Requisition #: 171112
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know
We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/