CenturyLink Senior IT Analyst in London Other, United Kingdom
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
Responsible for both configuration/support and continual improvement of the EMEA SAP/ERP application and related systems. This includes SCM - supply chain management (primary) and finance (secondary) aspects of our SAP applications.
Configuration Management - Design, develop and implement configuration changes to the Materials Management, Inventory Management and Warehouse Management modules of SAP which are moderate to complex in scope.
Interface Support - Have knowledge of related upstream and downstream systems that directly interface with SAP; support EMEA SCM related interfaces and troubleshoot issues and errors
End User Training - Create training documents and courses for EMEA specific functionality and train EMEA end users of the SAP system
Business Support – Provide end user support for the Materials Management, Inventory Management and Warehouse Management modules of SAP. Resolve any issues or problems that users encounter across EMEA effectively and as quickly as possible using tools such as click to chat, email and phone calls. Provide input to policy decisions and strategic direction of the SCM functions.
System Design/Management and implementation - Responsible for working directly with development teams, end users and corporate sponsors with regards to small and large projects related to Supply Chain Management in EMEA including gathering requirements for change requests/system enhancements and completing system requirements documentation. Duties include preparation of functional design documents, configuration rationale documents, process documentation and review of technical specifications.
Testing - Test change requests and system enhancements, test yearly hot packs and enhancement packs to ensure no negative impacts. Create Worksoft automated test scripts for repeatability of testing requirements.
Functional experience in SAP with an emphasis in Materials Management, Warehouse Management and Inventory Management.
Basic knowledge of SAP Finance module including general ledger, accounts payable, banking, controlling and profitability analysis (COPA).
Excellent analytical and problem-solving skills.
Ability to manage multiple assignments simultaneously.
Proficient with Excel and/or Access.
Knowledge of Worksoft and/or Winshuttle is a plus.
Alternate Location: UK-London-Fleet Place
Requisition #: 183323
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/