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About CenturyLink

CenturyLink (NYSE: CTL) at is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

Sets direction for systems, networks, user services and vendor development efforts. Defines the direction for the organization, standards, and tests systems and hardware to ensure interoperability and validates features and functions. Analyzes complex local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices. Resolves difficult interoperability problems to obtain operation across all platforms. Configures systems to user environments. Supports acquisition and implementation of hardware and software as well as subcontractor services. Regarded as a subject matter expert and may act as a technical project leader or provide work leadership for lower level employees. Excludes those with full supervisory responsibilities.

Job Description

  • Identify opportunities and develop solutions that drive direct OPEX or capital savings back into the NAO organization utilizing the PC360 platform

  • Participate in comprehensive business case development that detail the cost / benefit analysis of proposed transformation initiatives to help drive product and program strategy

  • Develop tools and solutions based on data derived from the PC360 platform

  • Integrate transformation and digital collaboration tools to solve operations challenges

  • Develop operational proposals detailing end to end solutioning including but not limited to financial analysis, flow diagrams, end user experience wireframes and process highlights

  • Participate with cross functional team to identify, gain stakeholder buy in and deliver solutions to drive savings back into the NAO organization

  • Provide clear and concise project updates at the peer and VP level

  • Stay current with industry trends and third-party vendors for perspective solutions to business challenges

  • Perform trials/ first office applications to support the user, drive solution acceptance and adoption


  • Bachelors degree or equivalent education and experience.

  • Typically 10+ years related experience

  • 8+ years related experience with Masters degree.


Bachelors or Equivalent

Alternate Location: US-California-Los Angeles

Requisition # : 219941

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.