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CenturyLink Client Engagement Manager - West in MINNEAPOLIS, Minnesota

CenturyLink (NYSE: CTL) at is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at for more information.

Job Summary

The Client Engagement Manager is responsible for qualifying, coordinating and driving the overall solution development for large Enterprise Business Solution deals. The CEM works with the entire account team to qualify potential opportunities and move the deal through to Close and Implementation.

Job Description

  • Qualify incoming opportunities for Sales Engagement, as nominated by sales and technical/operations management.

  • Partner with sales force to uncover and develop large new logo opportunities.

  • Balance and prioritize multiple opportunities.

  • Package and present large opportunities to upper management via review boards such as Deal Review and War Room.

  • Guide and prioritize technical and operational resources to ensure focus on agreed upon top opportunities.

  • Lead the execution of our consultative approach, Transformation MethodologySM in coordination with the Solution Consulting TM Center of Excellence

  • Lead and document pre sales project plan calls/meetings on an ongoing basis for the life cycle of the opportunity, including domestic and international teams.

  • Partner with Offer Development and Legal teams to prioritize and structure customer agreements.

  • Manage and allocate all of subject matter experts on a cross functional and company wide basis, so that the right combination of resources can be engaged to craft unique and winning solutions.

  • Manager partners (third parties) who fill critical needs in terms of professional services or products.

  • Develop and deliver customer facing presentations that show prospective customers how CenturyLink Business can transform their total information technology environments, inclusive of standard products and professional services.

  • Achieve specified incentive compensation plan targets in terms of revenue and bookings.

  • Transition the pre sales activities to the post sales Program Management Office or equivalent service delivery organizations.


  • 7+ Years’ experience selling, developing, or designing high end customer opportunities sales in the IT infrastructure, hosting, networking, and application services space

  • 2+ Years’ experience in Coordination/Project Management of large and complex IT solutions

  • Strong financial skills on pricing opportunities, structuring agreements, and demonstrating ROI and TCO to Clients

  • Strong oral and written communications skills

Desired Skills:

  • Strong interpersonal communication and relationship management skills

  • Strong problem solving skills

  • Consulting background or equivalent approach

  • BS or BA Degree in Business or Technical discipline

Alternate Location: US-California-Irvine; US-California-San Diego; US-California-San Francisco; US-Illinois-Chicago; US-Indiana-Indianapolis; US-Minnesota-Minneapolis; US-Ohio-Cleveland

Requisition # : 209167

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.