CenturyLink Learning Ops and Reporting Analyst in Monroe, Louisiana

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.

Job Summary

Entry-level professional using and/or applying basic principles, theories, and concepts.

Job Description

This position performs budgeting, analysis and analytics on all companywide training, learning and development initiatives. It assists in projects for the learning operations team. It will assist in maintaining and reporting progress of all projects for the Learning Ops team.

Principal Duties and Responsibilities (Essential Functions**):

Analyze project requests to determine the impact on budget.

Report and maintain progress of projects for the Learning Ops team.

Provide reporting and metrics on project intake.

Prepare reviews (monthly and ad hoc) on project status that may be deliverable to senior leadership.

Analyze training utilization, cost per head and Kirkpatrick measures.

Build and implement the team SharePoint that will house L&D dashboards.

Build customized reports that meet the needs of the L&D function.

Assist in defining and building vendor on boarding process.

Maintain and continually rationalize vendor utilization and spend.

Assists in the RFP Coordination efforts in partnership with procurement.

Provide information that will target savings dollars.

Ensure vendor invoices are coded and charged appropriately

Identifies areas for savings in T&E (Professional fees, travel and training associated


Basic Qualifications:

Must have strong analytical, organizational, communication (oral and written), interpersonal, presentation, process/project management and team work skills

Flexibility to work on diverse list of projects

Strong computer skills with Excel, PowerPoint and Word

Basic knowledge of database system concepts

Bachelors or Associates degree or 2 years of related experience

Preferred Qualifications:

Tableau experience a plus

Previous experience of successful implementation of projects or processes

Previous experience in establishing timelines and creating detailed reports


Bachelors or Equivalent

Alternate Location: US-Colorado-Broomfield; US-Colorado-Denver; US-Louisiana-Monroe

Requisition # : 193722

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.