CenturyLink LEAD SALES ENGINEER in Nashville, Tennessee

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

Provides technical support to assigned account customers to sell services and retain revenue. The Lead Sales Engineer interacts with customers to execute the technical aspects of the sales strategy by developing appropriate solutions and building technical relationships. The Lead Sales Engineer will develop ambiguous customer needs into specific, deliverable requirements and solutions to help qualify and quantify opportunities. The Lead Sales Engineer also resolves technical issues during the sales engagement, helps clients define specifications and requirements, develops solutions, and provides technical presentations to both technical and management-level audiences.

  • Attend customer meetings in person and via the phone and prepare complex level technical proposals and presentations.

  • Provide moderate scope responses to product and industry questions.

  • Deliver proficient solution selling and effective, pro-active customer communication.

  • Analyze customer’s business needs and develop intermediate range strategies based on knowledge of customer’s current communication network, equipment, and business. Develop competitive solutions independently and complete moderately difficult custom designs.

  • Advise customers and sales on technical aspects of company products including fit to customer’s needs, features, availability, etc.

  • Utilize expertise to execute the strategy, streamline, and improve Sales and SE processes.

  • Recommend continual improvements to management team; outline changes needed to the process, products, and pricing based on the requirements.

  • Escalation route for Sales Engineer I & II - act as customer-advocate as necessary for pre-sales activities and minimal post-sales activities.

  • Apply advanced understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., Internet and Enterprise. Advanced level presentation skills.

Qualifications

  • Bachelor’s Degree or equivalent years of experience.

  • 7+ years of Sales Engineering experience.

  • Advanced understanding of voice/data/internet applications, communications technology, and network design; as well as understanding the technical terminology related to company products and services. Requires general knowledge of voice and data communications equipment.

  • Strong business acumen: minimum of an intermediate understanding of company financial measures.

  • Minimum of an intermediate understanding of the telecommunications industry and sales cycles.

  • Strong MS Office experience and application with an advanced ability to depict solutions graphically and in a competitive manner.

  • Ability to travel as needed (Approx. 50%).

Alternate Location: US-Tennessee-Cordova; US-Tennessee-Nashville

Requisition # : 179225

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.