CenturyLink Account Director - Cloud, Hosting, IT Services - NYC / PA in New York, New York

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

Responsible for managing business development activities (opportunity creation, hunting for new opportunities) for the Cloud, Hosting & IT Services portfolio of solution. Accountable for the sales coordination and strategy for the entire sales process. Responsible for the overall development and implementation of the go to market plan.

To be successful in this role you need to have a firm understanding of Cloud, Hosting, & IT Services, the vendor partner ecosystems, and most common industry application platforms. The candidate must be experienced in solution development and have a good understanding of how to architect highly scalable, secure, and easy to deploy customer solutions. The role will require an ability to work with the direct selling organizations, geographies, technologies and peer groups in support of the global Cloud, Hosting & IT Services portfolio.

Job Description

  • Prospecting within the assigned territory to uncover new opportunity.

  • Build and maintain a rolling 6-month pipeline of 5 times quota.

  • Adequately coordinate and lead the sales process for the Cloud, Hosting, & IT Services solutions

  • Ability to coordinate sales with external technology partners, and internal direct sales managers.

  • Sufficiently prepare for all meetings, including meeting purpose, agenda, and logistics.

  • Sufficiently follow-up after all meetings with summary, next steps, and action items necessary to advance the opportunity.

  • Working collaboratively with the direct account teams to uncover Cloud, Hosting, & IT Services opportunity within the CTL account base of Network/Telco customers

  • Being responsive to requests from the direct sales team for assistance selling the Cloud, Hosting, & IT Services portfolio.

  • Drives account management responsibilities as an overlay sales role including solution creation, solution offering, configuration management, order issuance, service delivery, service management and revenue recognition. Demonstrates a balance of strategic and tactical thought leadership.

  • Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.

  • Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.

  • Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.

  • In-depth knowledge on a specific products and/or services. Interaction with Product management for nonstandard / custom requirements based upon customer needs.


  • Years of customer facing experience in a technical consulting role with expertise in Solution Architecture. Knowledge and understanding of the telecom industry's competitive landscape.

  • Ability to build territory plan around exceeding annual quota, including targeted prospects, prospecting methodology.

  • Must have inherent discipline to execute necessary prospecting discipline to build adequate pipeline of opportunity.

  • Ability to presenting to C-level executives

  • Experience in the design and implementation of Cloud, Hosting & IT Services

  • Strong knowledge of the existing vendor echo system in the area of expertise

  • Strong organizational skills, with the ability to work independently as well in a highly collaborative, team-based environment

  • Experience with Salesforce.com preferred.

  • Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.

  • Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.

  • Requires at least 50% or more of time conducting sales activities outside of the office.

Alternate Location: US-New York-New York; US-Pennsylvania-Norristown; US-Pennsylvania-Philadelphia; US-Pennsylvania-Pittsburgh

Requisition # : 204208

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.