CenturyLink Supply Attendant in Phoenix, Arizona

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

We are in the process of filling open positions for the combined company following CenturyLink’s acquisition of Level 3 Communications. All qualified candidates who express interest by submitting an application to an open posting will be considered. However, based on business needs, preference may be given to internal applicants on certain positions. We still welcome, and encourage, all application submissions while we continue our integration process. Internal applicants are current, active CenturyLink employees, including Level 3 employees who have transitioned to CenturyLink as part of the acquisition.

We have an immediate opening for a Supply Attendant responsible for materials management in PICS, MRO, B & C and OSP construction and cable yards. The employee will be responsible for the integrity, accuracy and associated investment for plug-ins in Central Offices and garage locations, as well as OSP material, HSI modems, and Prism related material. The employee will also be required to provide contractor support as needed. The employee will be required to work and travel various tours and hours as determined by the needs of the business. They will travel to and provide supply chain support at several metro and remote locations as needed.

Job Description

Specific Duties & Tasks:

  • Establish and maintain appropriate stock levels of all materials utilized by network technicians in the completion of customer orders to ensure service objectives are met.

  • Order, receive and put away materials in pre-established bins, shelves and other locations within the garage/storeroom.

  • Check Stocking levels (MRO) and return excess or order materials as needed.

  • Keep storeroom and garage well organized and clean.

  • Set up and rearrange storeroom layout when needed.

  • Re-grid LNO garage locations as assigned.

  • Re-label material numbers when required.

  • Get rid of all empty boxes in a timely manner.

  • Check caged areas and make sure they are clean, neat and orderly.

  • Do FAMT Lite Inventory and process if required.

  • Check PIC's area for like for like/returns and process defective and good PIC's.

  • Return and track excess stock to Denver Logistics warehouse as defined by process.

  • Maintain, select, package and ship equipment, tools and test sets in need of repair.

  • Provide available local stock for emergency rush orders.

  • Replace old bins with new ones.

LNO Yard Duties (where applicable)

  • Establish and maintain appropriate stock levels of all materials utilized by network technicians in the completion of customer orders to ensure service objectives are met.

  • Clean inside and outside yards areas, including dock. This includes dusting, sweeping and picking up and discarding trash in appropriate container and restocking usable material, etc.

  • Walk the LNO yard frequently and ensure that we have no excess cable and or associated materials in the garage.

  • Must be able to operate lifting devices such as pallet jacks and forklift and lift gates.

  • Maintain reel yards which handle all contractor cable and material with appropriate in/out logs.

  • Use forklift to move materials as needed, organize cable reels by size.

  • Strip cable reels if necessary and make it into a hand coil and then tag it.

  • Assist with Monthly CMC yard inventory where applicable in association with the CI's.

  • Ability to work with all kinds of material including Hazmat.

  • Deliver emergency out of service material to specific locations.

  • Coordinate transportation delivery of plug-in material.

  • Support and Partner with Central office/outside Plant Technicians and Managers.

  • Send back empty pallets and empty reels using current processes.

  • Manage material via Excel spreadsheets, Access databases and Word documents.

  • Prepare material requisition and orders via SAP and CART.

  • Analyze orders/receipts and report errors including overages, shortages and damages.

  • Check status regularly on backordered material.

  • Arrange and coordinate material/transportation utilizing telephone, email and/or fax.

  • Communicate effectively and problem solve with technicians, managers and contractors.

  • Assist when needed for re-planning of FAMT Lite PICS Levels.

  • Receives, log, distribute and return materials and BVAPP jobs to appropriate office.

  • Notify planners of location/description movement of MRO materials.

  • Coordinate pick up/delivery for Repair and Return material.

  • Identify and redirect lost or misdirected shipments.

  • Provide order only material management services for various central offices/storerooms in the remote locations.

  • Provide back up support for other Supply Attendants as needed.

  • Strive to perfect the Customer Experience.


  • Must be able to demonstrate computer skills, including Word, Access, Excel and email.

  • Must be able to drive manual transmission.

  • Must have current forklift experience within the last 60 days and have valid forklift certification.

  • Must be able to travel in company vehicle on a daily basis or as required by the needs of the business.

  • Must satisfy Centurylink/OSHA requirements to be certified as an operator on several types of material handling equipment including various sizes and types of forklifts.

  • Must be able to work in extreme temperature conditions ranging from 120 degrees to -30 degrees F.

  • Must be able to perform strenuous physical activity, but not limited to lifting moving 125 lbs. loading and unloading reels in excess of 8,000 lbs.

  • Must be able to set up shelving, rearranging/organize maintain storerooms, yard and garages.

  • Must be able to load/unload vehicles, cleaning vehicles ready to be turned in to fleet.

  • Must be able to perform work activities in adverse weather conditions i.e. cold, snow/rain, heat and dusty/windy, dirty environments without difficulty.

  • Must be able to access overhead shelving using stepladders.

  • Must work well within a team environment.

  • Must have experience and knowledge of material and tools used by network technicians.

  • Experienced in using, implementing and maintaining the FAMT LITE process.

  • Successful completion of all testing and interviews required for this position.

  • Must be willing and able to perform strenuous physical activity , but not limited to moving/lifting 125 lbs.

  • Must be able to operate a pallet jack.

  • Valid driver's license and satisfactory driving record.

  • Must be flexible to work schedule changes-backfilling for peers, special projects.

  • Must be able to travel-week, days at a time.

  • MUST be able to take direction.

Qualifications Preferred:

  • Experience utilizing ordering systems-- SAP and CART.

  • Familiar with material and tools used by network technicians.

  • Familiar with construction /cable yard processes.

  • Familiar with contractor guidelines and processes.

  • Experience in ordering, receipting and maintaining/updating inventory spreadsheets.

  • Experience with and knowledge of Life Cycle Asset Manager (LCAM) system.

  • Experience and knowledge of PICS (PLUG-IN) equipment used by network technicians.

  • Ability to demonstrate knowledge of Fiber Material.

  • Knowledgeable and experienced in identifying Construction materials.

  • Experience working directly with MRO and PICS materials within the last 30 days.

Special Job Requirements:

  • Upon hire, position requires that selected candidate satisfy Centurylink/OSHA requirements outlined for a qualified forklift driver.

  • Requirements will include written and hands on testing, which will be conducted on site.


High School Diploma or Equivalent

Alternate Location: US-Arizona-Phoenix

Requisition # : 181615

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.