CenturyLink Manager Engineering I -Federal in San Antonio, Texas

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

Manage a cross functional team of engineers who ensure the repair, coordination and resolution of customer impacting issues in a timely manner. The team also performs as subject matter experts in existing network technology, while exploring and testing new generation products and functionality. Currently, the position support the operation, implementation, management, and defense of a nationwide fiber optic transport network and two geographically separated network support centers. The network is expected to sustain continual growth to include additional sites and customers across the life of the program. The responsibilities of this position will continue to grow as additional portions of the network are accredited and achieve operational status, and as additional customer groups are added to the network.

Job Description

  • Provides immediate supervision and may perform individual tasks related to group.

  • Typically have 8 or more direct reports.

  • Provides guidance to technicians performing complex design, development, and implementation work by established goals and processes.

  • Recommends changes to establish polices in research, design, planning and development of new advanced technologies, components and communication/data transmission.

  • Responsible for presenting technical information related to specific projects or tasks and communicating schedules and timelines.

  • Follow operational documentation including guidelines, policies, processes, and standards.

  • Read and interpret engineering documentation including but not limited to Standard Operating Procedures (SOP) and Test and Turn-Up guides (TTU); while being able to communicate feedback and provide corrections through redlining.

  • Must be able to learn new technologies that are continually being added to the network to meet the needs of the customer base

  • Provide concise and accurate status reports to management

  • Must be able to work well with others to achieve common goals and to foster a cooperative climate

  • Must be able to demonstrate computer skills. Should have ability to input data in spreadsheets, word docs and send as email attachment.

  • Follow operational documentation including guidelines, policies, processes, and standards.

  • Facilitate training to NOC personnel to reduce the number of escalations

Qualifications

  • This position requires a Top Secret/SCI clearance.

  • 8 - 10 years related experience.

  • 1 year previous supervisory / leadership experience required

  • Field installation or test and turn up experience

  • Able to work independently and in a multi-disciplined team environment

  • Flexible work schedule as needed

  • Bachelor’s degree or equivalent education and experience

Education

Bachelors or Equivalent

Alternate Location: US-Texas-San Antonio

Requisition # : 183124

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.