CenturyLink Customer Service Technician in Sheldon, Wisconsin

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Customer Svc Tech responsabilities include, but are not limited to: The installation, maintenance and repair of telephone on customer premises and cable routes. Install and maintain high speed internet circuits and equipment. Note: Attendance, conduct and performance records will be considered in the selection process.

Full-Time Temporary: will be scheduled to work a minimum of thirty (30) hours per week. Eligible for Medical coverage after 90 days at premium contribution rates without company subsidy. Will be employed with the understanding that his or her employment will last for a limited period of time, not to exceed six (6) months.

Job Description

  • Job requires specialized advanced vocational skills (generally non-theoretical) acquired on or off the job, typically gained through a combination of educations and relevant experience, totaling 4 years post high school or equivalent.

  • High school graduation or equivalent, an associates degree in electronics, or 2 years work related experience or must have completed 12 college credit hours in computer science or electronics is preferred.

  • Posses and maintain valid driver's license and have an acceptable driving record.

  • Accepts call outs and overtime as conditions of employment.

  • Satisfactorily complete, if required, company schools (AC-DC, Basic OSP, Service Tech Modules, 1,2,3,Basic Transmission and Noise Mitigations and Cable repair).

  • Successfully meet physical requirements, work from ladders, platforms, poles (with climbers) and bucket truck.

  • Safely lift, carry, set up and secure 75 lb. ladders, able to load\transport standard nitrogen cylinder.

  • Posses strong analytical and problems solving skills.

  • Posses a good attendance, work and safety record and team player skills.

  • Work from oral and written instructions with the ability to plan work without direct supervision.

  • Posses proficient personal computer operations skills.

  • Must be able to work with internal and external customers.

Alternate Location: US-Wisconsin-Rice Lake; US-Wisconsin-Sheldon

Requisition # : 196219

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.