CenturyLink Lead Sales Operation Consultant (Sales Compensation) in Singapore, Singapore

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customer’s trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

This incumbent reports to the Manager, Sales Operations and provides daily sales operation planning and support to sales teams in Asia Pacific region. This includes, but not limited to, provide operational sales support to sales representatives and sales leaders; interactions with sales leaders on execution on sales incentive programs and sales compensation-related matters and improving the sales operations process flow across departments. A heavy emphasis of this role will be placed on sales compensation.

Job Description

  • Responsible for the monthly commission processing which includes quota setting in system, auditing commission calculations and providing in depth analysis of sales compensation-related data.

  • Delivers commission plan training and act as subject matter expert regarding sales compensation plans.

  • Work closely with Sales Reporting and Sales Compensation teams to support sales compensation initiatives.

  • Leverages customer feedback through, internal and external engagements, to define and create better support mechanisms and processes. Advises, supports and collaborates with management, sales teams and departments to improve sales support and enhance customer experience

  • Implements best practices such as sales document processes, sales operations work flow.

  • Support APAC extended sales team on sales operations queries and issues.

  • Provides ad hoc analysis to support non-routine business requirements if needed.

Qualifications

  • At Least 6 years of hands-on sales operations experience and/or marketing experience

  • Understand sales cycles, commission plans and quota setting procedure

  • Excellent verbal and written communication skills

  • Familiar with CRM tools and systems, especially SFDC

  • High level of consulting skills and attitude required

  • Ability to collaborate and communicate with senior managers and other influential stakeholders.

  • Proficiency in Microsoft Word, Excel and PowerPoint

  • Ability to work in a fast-paced environment and handle multiple tasks concurrently

  • Ability to deal with ambiguity in operating environments

Education

Bachelors or Equivalent in Business or Finance

Requisition #: 205423

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.