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CenturyLink Sales Engineer (Network, CDN) in TOKYO, Japan

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customer’s trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

Supports the sales engineering team by undertaking projects and workflows that enable primary sales engineering staff to maintain focus on the highest revenue generating activities while providing support for and identification of additional revenue opportunities.

Job Description

Solutioning : Work closely with Account Directors to qualify the opportunity, solidify the customer needs and wants into the solution proposal to further their contributions to the Company’s financial success.

Quotation : Create quotations for Hosting and Network requests, working closely with the account Sales Solutions Architects and Account Directors.

Implementation : Work with Service Delivery team to ensure the design/sizing information is in place upon the order execution with right design documentation to retain/improve the customer experience. Work with Operations to ensure the operational readiness upon the “go-live”.

Product Lifecycle Management Support : Provide technical and commercial audits in support of identifying End-of-Sale/End-of-Support/End-of-Life products and services, and create the proposal for the succeeding products and services including the migration strategy in working with Japan Hosting Operations team.

Customer Account Planning : Work closely with Account Directors and Client Service Partner (CSP) assigned for the account planning through the year.

Qualifications

  • Bachelor’s degree in Engineering or related discipline with at least 2 years of pre-sales experience, ideally in Contents Delivery Network (CDN), Telecommunication/ networking.

  • Communication: Intermediate written and verbal communication skills.

  • Technical Skills: Basic working understanding of network (WAN) and how voice/data/internet traffic is handled on it (with CDN knowledge/experience is a big plus). Basic understanding of technical terminology related to company products and services. Requires some general awareness/knowledge of routers and switches. Also, nice to have knowledge/skills on security (firewall, IPS, DDoS Mitigation, Web Application Firewall, etc.), servers (physical and virtualized/cloud), etc.

  • Sales Practices: Basic understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., Internet and Enterprise. Basic level presentation skills.

  • Computer Skills: Intermediate MS Office Suite knowledge and usage especially Word, Excel, PowerPoint, and Visio. Ability to learn internal company systems, such as SalesForce.com, etc.

  • Language proficiency:Must have intermediate-level bilingual skill with a good command of the language and speech in Japanese and English. Reference in the certification level mentioned in the later section.

Education

Bachelors or Equivalent in Engineering General or Other

Requisition #: 210208

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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