CenturyLink Lead Sales Engineer in Town And Country, Missouri
CenturyLink at http://www.centurylink.com (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
The Lead Sales Engineer is the technical lead on the account team, responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for CenturyLink’s full suite of products and solutions. The Lead Sales Engineer is the account team subject matter expert for: Cloud, telecommunications, data networking, hosting, Virtualization, managed services and CPE solution design/engineering/consulting. The Sales Engineer is also responsible for providing technical training for the sales force. A viable candidate has a strong technical background in layers 1 through 3 of the OSI model and knowledge of the characteristics of various applications that ride over data networks (i.e. the performance requirements of packetized voice and video and of various data applications), has a desire to sell and is comfortable looking for opportunities once introduced to a customer. Prior experience as a Sales Engineer isn’t required; but rather the skills and knowledge needed to be effective.
Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal Voice, Data, CPE, Hosting or Cloud solutions
Creatively designs solutions for customers using the best mix of CenturyLink, CTS and vendor-partner products. The Sales Engineer will customize the design as needed to result in the customer choosing the CenturyLink solution
Determine client requirements and provide designs for Managed Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and un-managed), specialized Enterprise application suites
Understand power, cooling and other environmental constraints on a client’s outsourced infrastructure
Develop and grow technical knowledge base in Managed Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and un-managed), specialized Enterprise application suites
Pre-sales design and implementation expertise in CPE and Enterprise/WAN service integration
Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution
Builds relationships with customers by serving as the technical liaison from pre-sales to post-sales, with the goal of being the customer’s trusted advisor.
Responsible for growing strategic product sales and revenue through proactive engagement with customers
Participates in strategic and tactical account planning
Follows industry technology trends through self-study and formal training and shares that knowledge with customers
Clearly communicates the customer design to the teams responsible for ordering, implementation and ongoing support
Provides technical training and development support to the local branch
Leads internal cross-functional teams to obtain required approvals of non-standard designs for customers
Bachelors degree in Engineering or a related field and/or 6-10 years of equivalent experience in sales engineering, systems engineering (Cloud, Hosting, Managed services, networking services, telephony, IP networking equipment), and/or sales
Strong knowledge of internetworking designs and their applications, to include Managed Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and un-managed), specialized Enterprise application suites, IP subnetting and complex routing techniques on LAN/WAN networks, IP Telephony, Security, network diversity applications and other technical skills documented above
Consultative selling and customer questioning techniques in order identify new opportunities, sell within in existing accounts and maintain the role of trusted advisor to both the customer and sales team
Industry leading certifications preferred (Cisco, Juniper and others)
Effective presentation, analytical, communications and customer relationship skill
Proficiency with MS Outlook, Word, Excel, PowerPoint and Visio
Strong project management skills
Ability to work autonomously on multiple projects and associated deliverables. Time management skills are a critical requirement
Must have a valid driver’s license with satisfactory driving record
Alternate Location: US-Missouri-Town And Country
Requisition # : 207047
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.