CenturyLink Critical Spares Logistics Coordinator - Tulsa, OK in TULSA, Oklahoma
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
Responsible for the efficient coordination and delivery of replacement equipment for the network in order to assist in the reduction of mean time to repair (MTR), to include aspects of order management, reverse logistics, spares inventory management, repair and replenishment of spares inventory.
Initiates return material authorization (RMA) with vendors per requirements of vendor maintenance agreements and spares analysis requirements.
Ensures timely vendor repair/replenishment of spares equipment. Tracks, reports and escalates as required.
Responsible for ensuring the failed equipment is obtained from the field, returned to the vendor for credit or repair and received from vendor to replenish critical spares (C-Spares) stock.
Responsible for spares inventory management, ensuring physical/logical inventory reconciliation.
Assists in all aspects of order management to include order processing, procurement, logistics coordination/tracking and validation of proof of delivery of replacement equipment in the field.
Responsible for activities including identifying, researching and assisting internal/external customers by providing status of critical equipment.
Responsible for status tracking, updating and reporting to management and peers.
Must be proficient in Microsoft Office Suite
Excellent organizational, customer service, oral and written communication and teamwork skills are required
Must be detail oriented with an analytical attitude
Must be able to maintain a sense of urgency and priority setting, with minimal supervision, in a fast-paced, team-oriented environment where priorities are of critical nature.
Attention to detail with good organizational capabilities
Ability to prioritize with good time management skills
2 - 3 years related experience. Relevant job experience is described as:
Job experience in similar industry
Job experience with similar essential duties
- Logistics experience utilizing MRP (Material, Resources and Planning) WMS (Warehouse Management System)
- Office – Sits 5 to 7 hours per day; Bend, reach, stoop and crouch; lift 10 lbs.
Associates or Equivalent
Alternate Location: US-Oklahoma-Tulsa
Requisition # : 211941
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.