CenturyLink Intern - Vyvx Video Services in Tulsa, Oklahoma

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

CenturyLink’s 10-week summer internship is designed to instruct, enhance and measure a candidate’s ability in providing customer service for the Television broadcast industry. Candidates will be required to directly interface with customers facilitating new orders for live broadcast services. In conjunction the candidate will be required to project manage service reporting and event services. The candidates will be instructed on order placement processes as well as the Vyvx product portfolio. The work provided as part of this opportunity is expected to advance the learning and effectiveness of project management and customer service.

Job Description

  • Answers customer phone calls, contact vendors and places fiber and satellite bookings in a timely manner.

  • Coordinators are subjected to a 24/7 operating center for Service Delivery.

  • Project manages special events.

  • Reconfirms satellite and fiber bookings for broadcast services.

  • Understands and explains all company Vyvx product offerings in detail to customers.

  • Deliver world class professional service, putting clients’ needs as priority.

  • Collaborate and work as team with co-workers, other departments, vendors, and customers.


Basic Qualifications:

  • Project Management Skills

  • Study in Business and Business Management

  • Currently enrolled at a 4-year accredited College or University

  • 3.0 or above cumulative GPA

Preferred Qualifications:

  • Customer Service Skills

  • Proficient in Microsoft Applications

Alternate Location: US-Oklahoma-Tulsa

Requisition # : 181526

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.