CenturyLink Network Technician III in Tulsa, Oklahoma
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
CenturyLink is seeking skilled and motivated technicians lead team members to perform system installation, regroom and/or maintenance activities on the CenturyLink national network. This position has the capability to elevate and transform CenturyLink’s position in the global communications marketplace.
Primary function is to lead the network implementation team in documenting process in building router configs on customer and network data and transport circuits
Lead the team in performing install and regroom activities on data and transport circuits.
Perform fault isolation and resolution activities on customer and network circuits.
Work with engineering and service delivery organizations to assist with install, regroom and trouble resolution activities.
Strong skills in BGP, EBGP, OSPF, MPLS and static routing. As well, a basic understanding of LAN and WAN technology.
The Net Tech 3 serves as primary technical point of contact for the implementation and regroom team, interfacing with engineering, service delivery, internal and external partners and customers.
The NT3 leads technicians in working with internal and external departments and vendors to ensure on-time delivery of service.
The NT3 leads network system installations and/or maintenance activities.
The NT3 documents process and trains technicians in provisioning layers 1 through 3 (OSI model). Services include DS0, DS1, DS-3, OC-n, 1G through 100G ethernet systems.
The NT3 serves as a SME, mentor and trainer for technicians of junior grade and experience.
The NT3 serves in an in-charge supervisory role in the absence of the manager.
BS degree in Engineering or other technical degree or technical certification or equivalent work experience
7+ years related experience in specific area or equivalent.
May require technical certification. CCNA/CCNP preferred.
Preferred Job Skills:
Ideal candidate possesses working knowledge with: Alcatel, Cisco & Juniper routers. Ciena, Cisco & Tellabs transport systems. Frame/ATM technology.
Proficient in TCP/IP, routing protocols, MPLS networks, VPN principles, DNS principles.
Possess excellent customer service acumen, verbal and written communication skills, and trouble shooting and fault resolution techniques.
Strong documentation skills and analytical ability to instruct others on existing, new and evolving technologies is a must. Candidate must have the ability and be willing to share and convey knowledge base with internal and external entities to ensure projects are completed on time.
Hours may vary depending on the needs of the business. This is a fast-paced, highly structured operation center.
Alternate Location: US-Oklahoma-Tulsa
Requisition # : 208533
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.