CenturyLink LEAD IT ENGINEER in Winnersh, United Kingdom

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

Lead IT Engineer

Release Management

Our Company

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia.

Our People

Our team operates as an extension of our clients business. Our clients put their trust in our people and our solutions and we deliver to that trust. We collaborate internally and externally with credibility and discipline. We demonstrate agile leadership with a confidence in our abilities to deliver, whilst at the same time ensuring that we continue to raise the bar in all that we do. Our people are encouraged to face challenges with courage and confidence and to remember that our clients have placed their trust in what they do each day.

Job Description

  • Location: Reading (Winnersh) Purpose of Position: The Lead IT Engineer is responsible for providing senior level engineering and development support (DevOps) within the Managed Services Global Operations Team responsible for supporting all managed hosting customers. The candidate will provide an excellent customer experience by developing error free, efficient scripts and automation that will manage and upgrade Operating System & associated application installations.The Lead IT Engineer will be required to develop bespoke scripts and packages to automate the deployment of software/firmware to our managed server estate. Automation and workload priorities will be driven by operational issues and pro-actively, by taking a holistic view of the current environment status and analyzing it against known vendor requirements and recommendations.All automation and project work is to be accompanied by extensive supporting documentation, and the individual will be required to pilot updates before providing full training and handover to the execution team.

Qualifications

Position Summary:

  • Function as a key member of the Global Release Management team, be responsible and demonstrate input into driving the function forward via increased efficiency achieved via robust scripts and automation

  • Build, Test and Pilot re-useable scripts that can be executed via the Release Management Automation tool

  • Operate within established programming guidelines and policies

  • To form close links with our vendors, analyzing the managed estate against vendor documentation and proactively identifying updates that increase Operational stability

  • To form close links with the Product teams and be responsible for building and maintaining a Release Road Map specific to the Microsoft OS and associated core applications

  • Be fully responsible for driving automated updates across our Microsoft server base

  • The engineer will be required to execute maintenance activities during the ‘pilot’ stage of automation and testing, this will involve some out of hours working

  • Act as a project escalation point for any issues that arise as a result of maintenance (when lead development engineer)

  • To cross train/mentor and up skill all junior members of the team

  • Provide weekly management reports confirming the status of all activities

  • Where necessary cross train and mentor the Release Management execution team developing technical, procedural and soft skills coaching to increase the performance of the function

  • Provide weekly management reports confirming the status of all activities

Minimum Requirements:

  • Proven track record of taking manual activities and streamlining their implementation via automated techniques – examples are mandatory

  • Technical skills need to be well rounded ranging from operational support through to application deployment and script development

  • Technical experience should include:

  • Strong scripting skills in Powershell and either Perl or Python

  • Advanced level experience of the Microsoft Operating system

  • Exposure to high availability solutions – Microsoft Clustering, site to site replication tools and technologies

  • VMware vSphere 5/6 and PowerCLI

  • Use of an enterprise automation solution, ideally HP Server Automation/Operations Orchestrator

  • Ability to break down complex technical information into clear and concise instructions for the Release Management engineers

  • Be able to develop and script as part of a team all achieving desired results via standard development practices

  • Experience of working in at IT or managed Hosting operations environment, with strong operational experience in Incident and Change Management

  • Strong exposure to Release Management activities within a multi-national organization

  • Excellent Client facing skills and the ability to interact successfully with all the levels of the client and IT Operational teams

Preferred Requirements

  • BSc/BA Hon Degree or equivalent workplace experience

  • Microsoft and/or VMware certifications

  • Exposure to MongoDB/Kue/Agenda/Node/Ansible

  • Understanding and ability to utilize and script in BASH (or other shell languages)

  • Operational experience with Red Hat 5/6/7

  • Experience with Symantec NetBackup

  • Experience with Remedy ARS

  • Exposure and working knowledge of Microsoft SQL

  • Understanding of audit certifications including ISO and PCI

Education

Bachelors or Equivalent

Masters or Equivalent

Alternate Location: UK-Berkshire-Winnersh

Requisition #: 194214

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/